Privacy Policy

Privacy Policy

Gaolijie ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect the following:

  • Name, company name, and contact details
  • Shipping and billing addresses
  • Email address and phone number
  • Payment information (processed securely by our payment providers — we do not store full credit card details)
  • Order history and communication preferences

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate about your order status, shipping updates, and customer support
  • Send product updates and promotional offers (only with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

  • Shipping carriers and logistics partners to deliver your order
  • Payment processors to complete transactions
  • Service providers who assist with our website operations (all bound by confidentiality agreements)
  • Legal authorities when required by law

Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. While no online transmission is 100% secure, we take all reasonable precautions to safeguard your data.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function properly.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out through our Contact page.