What types of ducts can Gaolijie robots clean?

Our robots handle commercial kitchen exhaust ducts, HVAC ventilation ducts, and industrial pipelines with diameters from 120mm to 1000mm. Different models are optimized for specific applications — CR360 for oil fume exhaust, K7S/K9 for HVAC systems, and E200 for large industrial pipelines.

How much does a duct cleaning robot cost?

Factory-direct B2B pricing ranges from $2,550 to $8,500 depending on the model and configuration. This is 40-60% less than comparable equipment from distributors. Complete startup packages including robot, accessories, and training start at $8,500. Request a quote for your specific needs.

What warranty and support does Gaolijie provide?

1-Year Comprehensive Warranty on all machines covering manufacturing defects and component failures. Extended warranty plans up to 3 years available. Free lifetime technical support via video call, email, and remote diagnostics. Spare parts ship within 48 hours from factory inventory.

How fast is shipping and delivery?

Free global shipping to major ports via express (3-7 days), air freight (5-10 days), or sea freight (10-15 days). All equipment is packed in reinforced fumigated wooden crates with full transit insurance. Local customs clearance support provided.

Can I visit the factory before ordering?

Yes, we welcome factory visits from serious B2B buyers. You can see the production line, witness equipment testing, and meet our engineering team. Contact us to schedule a visit — we provide invitation letters for visa processing.

Do you offer OEM or custom configurations?

Yes, we provide OEM services including custom branding, color schemes, and packaging. We can also configure robots to specific voltage requirements (110V/220V/380V), duct size ranges, and regional certification needs. Minimum order quantities apply for OEM customization.

What types of ducts can Gaolijie robots clean?

Our robots handle commercial kitchen exhaust ducts, HVAC ventilation ducts, and industrial pipelines with diameters from 120mm to 1000mm. Different models are optimized for specific applications — CR360 for oil fume exhaust, K7S/K9 for HVAC systems, and E200 for large industrial pipelines.

How much does a duct cleaning robot cost?

Factory-direct B2B pricing ranges from $2,550 to $8,500 depending on the model and configuration. This is 40-60% less than comparable equipment from distributors. Complete startup packages including robot, accessories, and training start at $8,500. Request a quote for your specific needs.

What warranty and support does Gaolijie provide?

1-Year Comprehensive Warranty on all machines covering manufacturing defects and component failures. Extended warranty plans up to 3 years available. Free lifetime technical support via video call, email, and remote diagnostics. Spare parts ship within 48 hours from factory inventory.

How fast is shipping and delivery?

Free global shipping to major ports via express (3-7 days), air freight (5-10 days), or sea freight (10-15 days). All equipment is packed in reinforced fumigated wooden crates with full transit insurance. Local customs clearance support provided.

Can I visit the factory before ordering?

Yes, we welcome factory visits from serious B2B buyers. You can see the production line, witness equipment testing, and meet our engineering team. Contact us to schedule a visit — we provide invitation letters for visa processing.

Do you offer OEM or custom configurations?

Yes, we provide OEM services including custom branding, color schemes, and packaging. We can also configure robots to specific voltage requirements (110V/220V/380V), duct size ranges, and regional certification needs. Minimum order quantities apply for OEM customization.

FAQ

Frequently Asked Questions

Ordering & Payment

How do I place an order?

You can order directly through our website by adding products to cart and checking out. For bulk orders or custom configurations, please contact our sales team for a tailored quote.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank wire transfers for large orders. For B2B customers, we also support purchase orders upon credit approval.

Do you offer trade-in or financing options?

Yes, we offer flexible financing options for qualified business customers. Contact our team for details on trade-in programs for upgrading your existing equipment.

Shipping & Delivery

What are your shipping times?

Standard processing time is 3-5 business days. Shipping time varies by destination: 7-15 business days for most international destinations, 3-7 business days for domestic orders. Express shipping options are available upon request.

How is the equipment packaged?

All Gaolijie products are shipped in reinforced wooden crates with custom foam inserts to ensure safe transit. Every shipment is fully insured against damage or loss.

Do you ship worldwide?

Yes. We ship to over 50 countries across North America, Europe, Asia, the Middle East, and Oceania. If your country is not available at checkout, please contact us — we can likely arrange delivery.

Product & Technical

What type of ducts can your robots clean?

Our robots handle kitchen exhaust grease ducts, HVAC air ducts, industrial ventilation systems, and municipal pipelines. Different models are optimized for different applications — check each product page for specifications, or ask our team for a recommendation.

Do I need special training to operate the equipment?

No. Every Gaolijie machine is designed for intuitive operation with a handheld remote control. Most operators are comfortable within 30 minutes of unboxing. We provide detailed user manuals in English, and video training is available upon request.

What maintenance is required?

Routine maintenance is minimal: clean the robot after each use, inspect seals and cables monthly, and lubricate moving parts quarterly. We provide a maintenance checklist with every machine. Replacement parts are always in stock and ship within 48 hours.

Warranty & Support

What does the warranty cover?

All Gaolijie products come with a 1-year standard warranty covering manufacturing defects in materials and workmanship. The warranty includes free replacement parts and priority technical support during the coverage period.

Can I extend the warranty?

Yes. Extended warranty plans of up to 3 years are available. Extended plans also include annual preventative maintenance inspections and discounted replacement parts.

How do I get technical support?

You can reach our support team via the Contact page. We respond within 24 hours. For urgent issues, phone and video call support is available during business hours (GMT+8).

What if a part breaks after the warranty period?

We stock all spare parts and ship worldwide. Most common wear parts (brushes, nozzles, seals) are priced affordably and designed for easy field replacement without specialized tools.

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